Shipping & Returns

SHIPPING:

  • All deliveries for Custom made cushions and Fabrics are completed by private courier services only (not Aust Post). (Delivery of fabric samples will be via Australia Post).
  • A quote for the cost of delivery will be sent with all initial quote enquiries. The delivery cost is based upon cubic weight and delivery location. We deliver our custom-made cushions Australia-wide.
  • Fabric by the Metre:  Orders over $200 include FREE DELIVERY;  Orders up to $200 will incur a $20 delivery charge.
  • We do our very best to deliver within the quoted lead time frames - and you will be contacted if we anticipate any varied times. 
  • Deliveries will often require a signature upon arrival. A business address is preferred. Cushions or fabric cannot be delivered to a PO Box.
  • Despatch times will vary according to availability of the product you have ordered. SquareFox is not responsible for any delays in delivery which are beyond its control.  

 

RETURNS:

    If you wish to return any products you have purchased from SquareFox, please email Sarah (info@squarefox.com.au)